Shipping policy

I'm glad this is making the setup easier. There are a surprising number of little pieces when you're getting a Shopify store ready for the first time. We'll keep going through them one at a time.

For B-Loved's Shipping Policy, I would keep it friendly and straightforward rather than making it overly legal. You can paste this directly into Shopify:

Shipping Policy

At B-Loved Holistic Health, our products are handcrafted in small batches in Grindrod, British Columbia. We carefully prepare and package each order before sending it on its way.

Order Processing

Many of our products are ready to ship; however, because our products are handcrafted in small batches, occasionally an item may need to be freshly made to complete your order.

Please allow up to 3–5 business days for order preparation before shipping.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when tracking is available.

Shipping Within Canada

We currently offer standard shipping within Canada.

Our standard estimated delivery time is approximately 3–5 business days after your order has been shipped. Delivery times are estimates and may vary depending on your location, the shipping carrier, weather, holidays and other circumstances outside our control.

Shipping charges are calculated and displayed at checkout before you complete your purchase.

Please note: Order preparation time and shipping time are separate. An order that requires 3–5 business days for preparation will then be subject to the applicable shipping delivery time.

Local Pickup

If local pickup is offered at checkout, you will be notified when your order is ready. Please wait for confirmation before arriving to collect your order.

Incorrect Shipping Addresses

Please double-check your shipping address before completing your order. If you notice an error after placing your order, please contact us as soon as possible. We will do our best to correct the address before the order ships.

Once an order has been shipped, we may not be able to change its destination.

Delayed or Missing Packages

Once a package has been transferred to the shipping carrier, delivery times are outside our direct control.

If your tracking information indicates a problem or your package has not arrived within a reasonable period after its expected delivery date, please contact us and we will help you determine the next steps.

Damaged Orders

If your order arrives damaged, please contact B-Loved Holistic Health as soon as possible. Please include your order number and photographs of the damaged product and packaging so we can help resolve the issue.

Questions

If you have questions about your order or shipping, please contact B-Loved Holistic Health through the contact information provided on our website.

Thank you for supporting our small, locally handcrafted business.